Technology Support

Description

Like any other complex software products, Open CASCADE Technology and SALOME require deep knowledge in order to be most efficiently applied. Open Cascade experts that have been developing these platforms for years possess such knowledge, and thus can efficiently support your development.

Subscribe to our «A la carte» programs

All Open Cascade support services are offered within so called «A la carte» programs (*) that give you a convenience of using different kinds of support services in any combination and sequence, and as soon as you need them. These programs provide you so called “units” that you can use as money, to purchase any service according to its fixed price expressed in units.

• Introduction = 20 units per quarter or 135 units per year
• Advantage = 42 units per quarter or 275 units per year
• Premium = 88 units per quarter or 515 units per year

It is possible to purchase units apiece. Minimal amount of units that can be purchased by the customer (20 units) can be sold only for the term of up to three months (one quarter). For the number of units from 1 to 99 no price discounts are applied.

Programs can be ordered on a quarterly basis but consider ordering an annual program at once, to receive additional bonuses!

Check-out our support offerings and pick-up one that meets your requirements the best.

Support content

Services provided to the customer in the scope of «A la carte» support contracts are listed below. The customer will be able to freely combine them as may seem expedient. All these services are available for Open CASCADE Technology or SALOME:

• Helpdesk Query (2 units / query)
• Technical Support (5 units / day)
• Technology Consulting (9 units / day)
• Bug Corrections & Improvements (on estimation)
• E-learning on Open CASCADE Technology (16 units)
• Training on Open CASCADE Technology or SALOME

Within an «A la carte» program, you are also entitled to access the Advanced Samples & Tools, a set of developer-oriented examples and tools that help use Open CASCADE Technology efficiently.

Benefits

• Optimize your development schedule and costs due to reduced learning curve and acquire maximum knowledge of the platform.
• Get the full flexibility to request support services when you need them, according to your particular project phase.
• Receive additional bonuses within yearly support programs.
• Expect return on investments in the long run: your deep knowledge of our software will help you efficiently maintain your application and will cut your costs. Meet your customers' demands implementing new features faster and more reliably.